- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Key Responsibilities
- Lead and coach a team of Inside Sales Representatives to achieve appointment-setting and conversion goals.
- Collaborate with senior leadership to design, implement, and monitor sales strategies, campaigns, and KPIs.
- Oversee lead management and nurturing: call, email, and text prospective customers to schedule roofing repair and replacement appointments.
- Partner with the production team to monitor installation schedules and relay updates to customers when appropriate.
- Analyze performance metrics to identify opportunities for improvement in conversion rates, customer satisfaction, and sales efficiency.
- Support and refine nurturing campaigns, ensuring timely follow-ups with customers who previously inquired but haven’t yet scheduled an appointment.
- Maintain CRM accuracy by ensuring all customer interactions, appointments, and outcomes are properly tracked and reported.
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Model excellence in communication—ensuring every interaction reflects the Honest Abe Roofing commitment to professionalism, honesty, and care.
Qualifications (MUST HAVE)
- 3+ years of experience in inside sales, call center management, or team leadership, ideally in home services or home improvement.
- Strong leadership and coaching skills with proven ability to inspire team performance.
- Excellent verbal and written communication abilities; comfortable coaching others on tone, empathy, and sales technique.
- Experience with CRM systems (Salesforce, HubSpot, or similar) and data-driven sales tracking.
- High level of organizational skill and attention to detail; ability to manage multiple priorities at once.
- Collaborative mindset with the ability to work cross-functionally with operations, production, and leadership.
- Goal-oriented and motivated by measurable success.
- High school diploma required; college coursework in business, communications, or related field preferred.
As part of our Terre Haute team, you’ll find:
- A supportive, growth-focused environment that values initiative and innovation.
- Ongoing training and leadership development.
- A chance to make a tangible impact in a respected local brand that’s growing nationally.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Honest Abe Roofing Corporate.
Honest Abe Roofing Corporate
Honest Abe Roofing has been installing, repairing, and maintaining residential roofs since 2005. It is our goal to bring a customer service focus to the roofing industry. We are aware that we are providing a very important and necessary service to many homes, so we work incredibly hard to provide the best possible roofing at the most competitive pricing. All of our customers are very important to us, and we want to give them a perfect roof to protect their home and keep them comfortable.
Our Mission is to be the world’s most professional and respected roofing company. We do this by creating a culture that supports our team members so they can provide superior customer service. Join the world’s most professional and respected roofing company!
Company Website: www.honestaberoofing.com
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